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Hilton Los Angeles/Universal City Introduces Hilton Huanying to Welcome Chinese Travelers
Program Offers Fluent Staff, Traditional Menu Items and Amenities
November 04, 2013LOS ANGELES -
Hilton Los Angeles/Universal City today announced its participation in Hilton Huanying, a tailored experience for all travelers of Chinese origin. The Hilton Worldwide program inspired by the Chinese word for "welcome" enables travelers to book at Hilton Los Angeles/Universal City and other participating hotels with confidence, knowing the properties will meet cultural needs and expectations of Chinese travelers abroad.
Hilton Huanying includes three key touch points of the on-property experience - arrival, guest room and Breakfast at Hilton. Elements of the Hilton Huanying experience include a front desk team member fluent in Mandarin; guest room amenities such as a selection of Chinese teas and tea kettles, slippers, and a dedicated television channel with Chinese programming; and breakfast items including congee, dim sum, and fried rice and noodles.
Hilton Huanying was introduced in 2011 following research into the needs of international travelers and unique market insight resulting from the company's more than 20 years of experience operating in China.
Hilton Los Angeles/Universal City is one of more than 85 properties participating in Hilton Huanying around the world.
Travelers can visit www.hilton.com/huanying to view a list of participating hotels. Media can access additional information at http://news.hilton.com/huanying and can learn more about Hilton Los Angeles/Universal City at http://www.hiltonuniversal.com
Hilton Los Angeles/Universal City
+1 818 506 2500
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For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With more than 570 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.